Welcome to Safe Harbour


We'll do our best to connect you
with the help you need.

Here is the information on the services
we offer, where they are located,
and the hours they operate.

Emergency Shelter Services

Overnight Shelter Program

This is an overnight shelter for 80-100 adults who are under the influence of substances. The Overnight Shelter Program provides a supervised environment for its guests who are extremely vulnerable on the streets and in the elements.

Day Sleep

This program operates daily and serves the most vulnerable in the community who are either too ill or too intoxicated to be outside all day.

Drop In Shelter

The Drop In shelter provides a welcoming environment for intoxicated adults experiencing homelessness during the day and early evening. Supports include:

  • Connection to staff and referral to other health supports
  • Showers
  • Clothing
  • Telephone use
  • Nursing support and assessment
  • Assistance completing forms

Support Services

Medically Supported Detox

Hours of Operation: 24 hours – 7 days a week

In this program, we provide adults (18 years and older) with support and a safe environment as they withdraw from alcohol, drugs, or other substances. The program is voluntary, and free of charge. The stay is typically 5 – 7 days, and while people are with us, nursing staff, physicians, and case managers are sensitive to the needs of clients during this time and provide twenty-four hour support and encouragement. The Medically Supported Detox is located at 5246 53rd Ave.

How do I access the program?
Individuals requesting admission attend the centre at 8:30 am daily. Referrals from many sources are accepted: self-referral, referrals from family, friends, hospitals, physicians, and a wide range of community agencies. The program provides services primarily to residents of Central Alberta.

What can I expect?

  • Physicians provide assessment and guidance for managing withdrawal using medication assisted treatment which is tailored to clients’ specific needs.
  • Narcotics and benzodiazepines will not be prescribed.
  • Program staff provide knowledgeable assistance with choosing treatment programs and the process of application for treatment.
  • Addiction counselors from Alberta Health Services are available two times a week to provide assessments, referral, and guidance for treatment options.
  • Nutrition is an important aspect of the program and balanced, tasty meals are provided.
  • Clients have the opportunity to participate in groups such as Alcoholics Anonymous, Wellbriety, and Sharing Circles, and small group sessions related to knowledge and skills for healthy living.
  • We are a vape free site.

We are licensed by the Mental Health Services Protection Act


We have very limited parking spaces at Safe Harbour. We recommend that, if possible, have someone drive you here and pick you up when you leave our program. If this is not possible, please also know that you will park at your own risk; Safe Harbour does not take responsibility for damage to vehicles parked on or near our property.

What to Bring:

  • Alberta Health Care number if available
  • All prescription medications in the bottle provided by the pharmacy
  • Clothing for 3 days
    o Basic toiletries are available
    o Clients may bring enough undergarments for their entire stay
    o Clothing must not promote alcohol or drugs or have offensive slogans or images
  • One pair of shoes and one pair of sandals/slippers
  • A calling card is required to make long distance phone calls
  • Free local phone is available
  • Cell phones are not permitted and will be locked up until time of discharge – write down any phone numbers you will require from your phone
  • Cigarettes must be in a sealed package, and no cigarettes are provided

What NOT to Bring:

  • Weapons, tools, or sharp objects
  • Vaping products – we are a vape free program
  • Electronics (i.e. iPods, tablets, laptops)
  • Products containing alcohol
  • Marijuana
  • Over-the-counter medications, vitamins, herbs, oils or other preparations
  • Perfume, cologne, body spray, hairspray, hair colour, mouthwash or heavily scented products
  • More than $200 cash or anything of value (i.e. jewellery, electronics)
  • Bedding, bath linens, pillows, stuffed toys
  • Food or drink

Referral Document

Download our Referral Form and fax it to us at 403 349 0020 or email it to shsdetox@safeharboursociety.org


Many Healing Blankets

The connection that ceremony brings to those who ache for it is lifesaving. The beat of the drum can help drown out all the other noise and call people back to that deep belonging. Our Elder team shares the gifts of ceremony with anyone in our programs or anyone in the community.

Activities of this program include:
• Smudging and Prayers
• Individual and Family Support
• Monthly sweats at the sweat lodge at Fort Normandeau (call 403-347-0181 for more info)
• Sharing Circle every Friday at 2:00 pm at Safe Harbour (everyone welcome)
• Wellbriety Group every Monday night at 7pm at Safe Harbour
• Annual Spring Feast at Fort Normandeau

Housing Services

Coordinated Entry Housing Assessment

Coordinated Entry is a single place or process for individuals experiencing homelessness to access housing and support services. The goal of this system-wide program is to meet the needs of the most vulnerable while ensuring all individuals and families who come into contact with the homeless system are assessed and provided with appropriate supports to exit homelessness.

Outreach Services

Our Outreach Services provide comprehensive, coordinated access to services for at risk and vulnerable individuals that require a non-emergency response. The purpose is to reduce law enforcement and medical calls.

The Outreach team conducts assertive street outreach that seeks to build relationships with rough sleepers (people who are camping) with the goal of completing an intake assessment to move people into housing and engaging them in services.